Can anyone help? I am also having problems with Enel.

Comment

ENEL .. is a gang of thieves! Change supplier!!

E-distribuzioni is a section of Enel, it is very difficult to contact them, almost impossible to have one of their technicians at home, and inevitably, they will say that the system is ok and if it doesn't work it's your fault - the result will be a request for payment for a service that they didn't do.

try E-on ,they also have a nice page in english...> https://www.eon.com/en/c/new-energy.html

Thank you for your reply I will deginitely be changing suppliers. I was looking at EON. I agree they are a bunch of thieves and no one to regulate these them it's unbelievable that they can get away with such bad service.

I shan't waste anymore time with them and shall apply for payment for lack of service promised.

Kind regards,

Yasmin

ENEL,ENI, etc are the suppliers of the electricity. The electricity arrives at your house using the network of e-distribution. For problems with a meter you contact e-distribution. It has nothing to do with ENEL or any other provider.

Do you work for them?

I have tried many times to contact both companies and understand how it works. They are both unfit companies and a bunch of thieves they should not be able to trade or should be regulated. They both do not respond to requests and only wish to offer bad servicss while they take your money.

Modi ,

>https://luce-gas.it/guida/distributori/e-distribuzione

get informed, here for you and for all of us, the E-distribution web page - DO NOT STOP, at the first lines, read it - read it to the end ... maybe you will discover who the owner of E-distribution is..

Thank you for your reply. I shall do so but shall be changing suppliers.

Ugo, - the owner may be ENEL, but its a separate company resulting from the 'unbundling' - of the system, as it says clearly on the website you kindly linked to. The infrastructure is edistribuzione the electricity is from ENEL Energia. So, if you have a problem with your meter you need to contact edistribuzione, non?