I had a pellet stove installed in my

Air to air is not so expensive as costs for the units have come down considerably, so you can get units for under 1000 Euros. Running cost should be less than you pay for pellets, less maintenance, more controllable, plus the advantage of cooling in the summer if needed.You may need to increase your electricity supply to 6kw, but you would have better heating control on each floor.Air to water is another option if you have radiators, but would be more expensive.My total electricity bill here for a GSHP is under 2k per year for everything and this is for 120m2HTH

Thanks Steve. I think the advice she was given was very bad, considering the house situation etc. Still, some technology is still behind with the times here!!!

HI Katie, may I ask how you have finally resolved your heating situation?

I have a house in Dogliola that is unheated other than by the big fireplace in the kitchen. I visited last February and thanks to the kindness of my neighbors I had wood for the fireplace, and I bought 2 oil-filled electric radiators for huddling next to. I need a better solution for winter visits. I am resigned to upgrading the electrical service since I can only power 2 or 3  electrical appliances at a time.

Thank you,

Mary