In reply to A newbie all over again! by Annec
In reply to A newbie all over again! by Annec
[quote=Penny;114305]Has anyone moved to either "Energia Tutto Compreso" for Electricity or "Energia Sicura" for Electricity & Gas?
They both look like good deals (especially the latter) but I wondered how easy or hard it was to switch and if anyone had any experiences good or bad?
Thanks[/quote]
I had separate ENEL Gas and ENEL Electricity accounts and when they were opened up to competition from last July (?) I took the option to combine them. I just phoned the number of the offer letter I received several months earlier, and it was all done over the phone. The only thing I had to do, when it actually started, was to go to my bank with the new 'bollettini' that ENEL sent me and change my Direct Debit instructions as the separate bills for my gas and electricity that I get now have (almost) the same account no.
In the past we have switched schemes with ENEL, admittedly not to either of those you mention, but it was all extremely simple and hassle free.