2382 car hire/car parking at airports

I come to Italy many times a year but I am having real difficulty with the car hire companies - once left stranded at the airport at midnight without a car - sixt just forgot about us and at new year the Hertz car broke down when we arrived at my house in Abruzzo - after many many phone calls Hertz sent a van to collect the car but left us stranded in the village - the good Italian neighbours helped us out. My flight this year will be to Fiumicino Rome - any one can help with the names of a good car hire company.
I have though of getting a car ( taking an english one out to Italy and leaving it) but the car parking will run expensive at the airport if we dont go for several months - anyone know of cheap garaging near the airport.
Kind Regard
Pamela

Category
General chat about Italy

[thanks for the idea but dont know anyone near the airport - fiumicino Rome - need to get to Capestrano Abruzzo and public transport to the village not great.
A good reliable car hire company would do the job.