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I am looking for a way to pay my Enel bills. I see that Postepay cards are one option. Has anyone had problems or success getting one of these cards? Anyone with US citizenship or born in US succeeded in getting this card?

Sat, 11/21/2015 - 14:13

Comments posted

Thu, 11/19/2015 - 00:26

The next day when I logged in, it prompted me for my contract number.... finally. Now I have copies of my two outstanding bills and I will hopefully get someone in Italy to pay them for me.Going forward I would like to buy a prepaid Postepay card to pay the bills when I get to Italy. Does anyone know if this is a simple procedure, or something more complicated like opening a bank account? Any restrictions on non-residents optaining one?thanks for all your help.

Tue, 11/17/2015 - 16:53

On this link:https://www.enelservizioelettrico.it/it-IT/contrattoit tells you how to open a new contract, etc. But it does not seem to list my contract, nor does it give me the option of enterting it.

Tue, 11/17/2015 - 16:51

Yes it is Servizio di maggior tutela... however the account there does not know my contract number appartently. Did you actually enter that manually way back when? Or did it display the contract automatically according to your codice fiscale? thanks

Tue, 11/17/2015 - 16:33

Yes I did suspect something like that. At one point there was a place to enter the contract number (I haven't been able to do this yet), but replied that there were no such contracts for "mercato libero" but I cannot find anything in the other part yet.... the contract number for sure is linked to my codice fiscale in the real world, but do I need to link them on the site? So far it doesn't seem to know what contract belongs to me to show me any bills.

Tue, 11/17/2015 - 15:43

Thanks, I found the secret, they were parsing the codice fiscale against the info I'd entered so it worked when I used my middle name. I seem to be registered but cannot actually find my bills. Do you think I can find a bill there even if it was already sent in the mail>So many pages and pictures and buttons, isn't it obvious to them why someone would register there?for example I am looking at this page:https://www.enelenergia.it/mercato/libero/it-IT/clienti/area_clienti# thanksJane

Tue, 11/17/2015 - 13:27

No luck. I tried the customer number. The box is clearly marked codice fiscale and in the English version 'Italian tax code'.

Tue, 11/17/2015 - 13:23

the page clearly says "codice fiscale" but it's worth a try. You didn't get a page for codice fiscale? 

Tue, 11/17/2015 - 12:08

I have a similar issue. When I was last in Italy I applied for a bank account which never came through. The Enel site will not even accept my codice fiscale, no matter how I enter it.The electrical account exists under my codice fiscale, I paid one bill in person 4 months ago.I will be in Italy in 2 weeks.What is the easiest bank for a foreigner  to open an account with for paying bills? Is it possible to pay with a postal account?