11674 telecom italia online

hi guys

iv`e been trying to view my telecom italia bill online for a few weeks now but it just keeps telling me the service is unavailable at the moment.i wondered if any other members have had this problem?

they sent me a letter last year telling me i would not recieve a bill through the post anymore and would be able to veiw and pay online (even though i had not asked them for this sevice).i now pay my bills through my italian bank account automatically (free service) so i know how much i am paying but i would still like to use the online sevice.:nah:

Category
Cost of living - Utility Services

It could be that you are viewing the website in the evening or in holiday periods or whilst they are doing maintenance. If not then contact the Wemaster.

Or alternatively, given this is

a) Italy
b) Telecom Italia
c) technology

You could go outside and bang your head against a tree :yes: you may find that brings results more quickly :smile::smile:

No that's what I mean Ghianda. Only in Italy do websites close down for an hour in the evening! or on public holidaze!!! Enel does for sure!!!

[quote=laughingboy;110914]hi guys

iv`e been trying to view my telecom italia bill online for a few weeks now but it just keeps telling me the service is unavailable at the moment.i wondered if any other members have had this problem?

they sent me a letter last year telling me i would not recieve a bill through the post anymore and would be able to veiw and pay online (even though i had not asked them for this sevice).i now pay my bills through my italian bank account automatically (free service) so i know how much i am paying but i would still like to use the online sevice.:nah:[/quote]

Hi

I just tried it and its working fine

Yes I looked at the website but maybe the account area isn't working, or is that what you tried Ricky???

As I was on thew 187 website, I noticed that they now offer 20mega adsl, I put in my telephone number and got this response...............

Siamo spiacenti, ma sul numero telefonico inserito non è possibile al momento attivare Alice 20 Mega.
Richiedi Alice 7 Mega ed approfitta della fantastica promozione.

I then put this an online translation service and got this...............

We are displeasing, but on the telephone number introduced it is not possible to the moment it activate Anchovy 20 Mega. You ask for Anchovy 7 Mega and unfounded the fantastic promotion.

Well that sounds abit FISHY to me :laughs::laughs::laughs::laughs:

[quote=Sally Donaldson;110947]Yes I looked at the website but maybe the account area isn't working, or is that what you tried Ricky???[/quote]

yep, we have TI accounts too.