Hi,Can anyone advise me how to contact

Idon't have contact details for ENEL - but I experienced something similar when the Water people turned up to disconnect my holiday home [for non-payment of a 12 Euro bill 5 years ago]I was 'saved' by local Italians. One stopped them from cutting me off, by explaining I was not resident at the place, and could they wait for a few days whilst I was contacted - luckily the water people agreedHe then contacted a close friend of mine, as he himself spoke no English. My english speaking friend contacted me and the water people and sorted everything out - all I had to do was get my Italian Bank to pay the outstanding bill. It took about 2 weeks to fully sort out.There was no way I could have done it without an Italian friend to do it for me [the main thing is that he, as an Italian, knows how to work the system]SO - can you get a local person, who you trust, to mediate for you? [daft thing was - when they finally read the water meter - I was 120 Euros in credit]

I haven't even got to the water yet. It's probably already been cut off. I totally relied on someone to pay all the bills whom I had given the money to end of last year and he hasn't paid one bill. So trying to work out and contact every supplier. I've managed to sort enel through my bank, and just had on line chat with gas and they are sending me the 3 bills that have not been paid. I'm worried about the tax as I don't know where to start with that. We don't get over very often so I haven't picked up any mail if they've sent to me.Thanks all for the replies.Ann

Register on the ENEL site (easier sid than done I know) and pay the bill.. Do you have a copy of any bill and/or know which part of ENEL you are with?

Do you have an old bill. Most energy companies will have a section 'Come e dove pagare la bolletta'- and will quote an IBAN number for payment. You will also need to quote your client number 'Codice Cliente'.You could pay this from your UK bank account - iif you don''t know how much you owe, just pay something on account, or if you have an Italian account make a direct payment from there.

Thank you for your reply. I'm gradually working my way through all the bills that have not been paid in the last year that I thought had been paid.

Is there a direct debit system that can be used to pay regular bills such as electric and water etc?

"Is there a direct debit system that can be used to pay regular bills such as electric and water etc?"Yes - I pay Gas, Water and Electric bills by direct debit from my Italian Bank account - probably the only reason I have an Italian bank account at all.The ones I cannot pay by DD are the IMU/TASI bill which i used to calculate using an on-line Calculator, http://www.amministrazionicomunali.it/imu/calcolo_imu.php , but for the last couple of years the Comune have sent the bill [F24 Form] to my English address. I then sign the F24 Form and scan and email it to my bank for them to pay.Hope this helps

Yes there is DD, but it requires a bank account and is may be a little different to get rid of.

Ann, perhaps you could contact your Comune regards the house taxes, just search the comune name e.g. "Penne comune" comes up with it top of the list for me.