If the ENEL site accepts a
Submitted by modicasa on Thu, 06/27/2019 - 01:21In reply to A newbie all over again! by Annec
Hi,
Submitted by Gianni1145 on Wed, 10/09/2019 - 13:16In reply to If the ENEL site accepts a by modicasa
I’m sure there was a way of
Submitted by stevegwmonkseaton on Thu, 06/27/2019 - 05:56In reply to A newbie all over again! by Annec
I’m sure there was a way of getting into an area to put in a foreign number, but I can’t recall ever getting it to work, seem to remember it failed. Of course this was a long time back and not possible to look at now.However I would add, an awful lot of things will eventually need a mobile, as is the case now in the UK. This will only be more so as there is new EU law coming in this year whereby finance has to have secondary confirmation i.e. more or less forcing 2FA (two factor authentication). So it may be better to get yourself a cheap mobile in Italy or an unlocked mobile with an Italian sim. Certainly TIM were still doing a PAYG sim, and WIND last I looked. I still have my TIM PAYG sim and top-up once every 10 month to stop it expiring (even though they told me it was 11 or 12 month and extended if it was used). I picked up a cheap (<€25) Samsung at the big supermarket in Italy, but you can get an unlocked mobile in the likes of the UK quite cheap. So a one off cost and a few Euro a year, and you can use the mobile to call up you pizza when in Italy!
Hi Chris
Submitted by mcdermottl on Fri, 06/28/2019 - 08:11In reply to A newbie all over again! by Annec
Hi Chris I did this around 18 months ago and spoke with ENEL directly at the time. Their system will not accept a non italian mobile phone number and you cannot proceed without one. I looked into purchasing a pay as you go SIM and visited about half a dozen phone shops only to be told that pay as you go doesnt exist in the same way as it does in the UK and that it is necessary to top it up every month for a minimum period of 12 months which made it quite an expensive proposition for a one off text (once you included the initial fee). We asked an Italian friend if we could use their mobile for the code to be sent to which they agreed to and they promptly forwarded the code we needed. It was all very easy from that point and we now receive our bills monthly (somethimes bimonthly) by email and I then log on and pay using their app (which is really quite useful and easy to use) via a paypal account.
Thanks Modi, Steve, and Mac.
Submitted by chris18 on Sat, 06/29/2019 - 04:20In reply to A newbie all over again! by Annec
Thanks Modi, Steve, and Mac.I tried what you suggested Modi and it worked. I entered the number with the 00 44 prefix and it was accepted and the confirmation code from Enel was sent to my mobile phone so that I could activate my login. I thought that was it until I got to the next screen where the same mobile phone number would not be accepted with or without the 00 44 prefix. It's the screen where you are asked for your billing address in Italy.Mac, which number did yo contact Enel on please? I've tried 800 900 800 which is the number given on the bill but can't get through, with or without the 00 39 country code. I'm tempted to wait until i'm in Italy in July but id like to sort it now if possible.ThanksChris
Hi Chris. I used the online
Submitted by mcdermottl on Sat, 06/29/2019 - 13:16In reply to A newbie all over again! by Annec
Chat is a good idea, I used
Submitted by stevegwmonkseaton on Sun, 06/30/2019 - 05:06In reply to A newbie all over again! by Annec
Hi Mac and Steve,
Submitted by chris18 on Sun, 06/30/2019 - 12:52In reply to A newbie all over again! by Annec
I am often to blogging and I
Submitted by earntodieaz on Tue, 07/09/2019 - 02:38In reply to A newbie all over again! by Annec
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In the end I wrote them a
Submitted by Mrs C on Mon, 07/15/2019 - 07:43In reply to A newbie all over again! by Annec
Hi Teolo, which part of ENEL
Submitted by stevegwmonkseaton on Sat, 08/03/2019 - 13:53In reply to I think I'm slowly going mad by Teolo18
I can understand your
Submitted by melanieclark on Sat, 08/03/2019 - 22:00In reply to A newbie all over again! by Annec
I can understand your frustration , I spent many hours getting a new account with Enel. I did have an Italian number to receive the code and still had problems. Enel chat told me to try using Google Chrome . That may have done the trick in the end plus including a written request. I registered and my credit card would not process but pay pal did. Good luck
I too had trouble with the
Submitted by melanieclark on Sun, 08/04/2019 - 06:28In reply to A newbie all over again! by Annec
Because they use your name to
Submitted by stevegwmonkseaton on Thu, 08/22/2019 - 17:48In reply to I am registered on the ENEL by Teolo18
Well done! The problem is because they use your name to calculate your CF - example here
Congratulations on your
Submitted by melanieclark on Thu, 08/22/2019 - 16:58In reply to A newbie all over again! by Annec
Erratic system, often on
Submitted by stevegwmonkseaton on Sat, 08/24/2019 - 10:38In reply to Congratulations on your by melanieclark
Perhaps a long time back, no
Submitted by stevegwmonkseaton on Sun, 08/25/2019 - 10:07In reply to A newbie all over again! by Annec
Hi,
Submitted by Gianni1145 on Wed, 10/09/2019 - 13:22In reply to A newbie all over again! by Annec