Have you actually got a
Submitted by Penny on Sun, 02/05/2012 - 11:21In reply to A newbie all over again! by Annec
Yes there is a phone line.
Submitted by Ritaruth on Sun, 02/05/2012 - 11:36In reply to Have you actually got a by Penny
Vodafone station?
Submitted by Fillide on Sun, 02/05/2012 - 11:36In reply to A newbie all over again! by Annec
As Penny says, this is a contract which expects you to have a landline. However, Vodafone give (maybe rent for a small sum, can't remember) you a Vodafone station - a proprietary wireless modem router into which you plug the supplied dongle with SIM, and presupposing you have cell Vod coverage it works without a landline. If you have not received this bit of kit it sounds as if there is something wrong with the contract. Try registering on the Vod site www.190.it or speak directly with them by dialling 190 rather then going through 'the shop'.
All the kit arrived atend of
Submitted by Ritaruth on Sun, 02/05/2012 - 11:48In reply to A newbie all over again! by Annec
Probably TI then
Submitted by Fillide on Sun, 02/05/2012 - 12:58In reply to All the kit arrived atend of by Ritaruth
If you have the kit then it sounds as if the Vod contract is okay - and it's probably down to liaison between TI and Vod. Do try ringing 190, they seem to be quite helpful once you get through the automated button pushing bit, and I've always found them willing to pursue a difficult query up to a person who can actually assist. Ring them from your mobile, they prefer this and the call is free certainly if you're in a place with Vod coverage and I think free even if on Tim or something else. Have you tried (when you are somewhere in a place where there is a Vod signal) simply using the Vod station dongle on a laptop? It'd be interesting to see if that works (if it does it will be free) and if it doesn't it means they haven't 'authorised' the SIM.
Have accessed their help line
Submitted by Ritaruth on Sun, 02/05/2012 - 14:00In reply to A newbie all over again! by Annec