Jeanne that is a lot to do in a very short time! So to get the most out of it you may want to try again to get some information/answers before you arrive. This is the Comune (Town Hall) website for BuonAlbergo and in the blue box at the top of the page they have this email address; info@comune.buonalbergo.bn.it . It might be worth getting in touch, use Google translate if you can't find anyone to translate for you. You could also use Google Chrome as a browser as it has a reasonable "translate" page option for Italian sites.
Not too sure why after a year a reply is made and this post re-opened, but hiltopierobon makes a great comment a year ago "how incredibley naive and ingenuous I was". I think this applies to a very large percentage of people that do eventually move to Italy (and likely elsewhere). The understanding and answers to resolve this before you arrive lie in many posts on this and other forums, read as many as you can and it may save you any hassle if you do move. Thankfully what we found was little to detract from a brilliant experience, but then again we do not have to work here.
If I've found the right site here , then they are quoting this "Per migliorare la qualità del servizio offerto, i nostri servizi online sono in corso di aggiornamento." at login, so obviously have problems. Not the same people we have, but I suspect the same rubbish IT! I would suggest you wait and see what "fixes" they are making this weekend, but don't hold your breath. I've said it before and will say it again, it's little wonder this country is in such a mess with such poor systems. I do however believe they are trying to improve and have, albeit by only a miniscule amount - good luck!
There is a previous post here looking for an ENEL email address. Best of luck finding one as I think they are oblivious of any such concept of using email. I had a good look last time it was posted and found nothing. I’ve answered in detail on a previous post regards difficulty getting access to their on-line site and linking your “Numero cliente” (9 digit with no spaces…. ). Have a look at it and come back with details of what page you are on and what error you are getting.
Good luck with your major adventure! Obviously you are starting in the right places and getting some very important background information. I would suggest a couple of small things which cost little. Firstly check out “residency Australian in Italy” as a search both on the web and all the forums you can find. Think you will find many forums from a web search and from those posts you will discover many more major issue that crop up time and time again. So note these down and work through each as further research to see how they fit with your own personal situation. I’m sure others here will give you very good specific information about an Australian looking to move to Italy. However you need to be sure yourself that this information is correct based on you own knowledge of your circumstances. Modicasa here has provided so much information that we found invaluable in the past for us and others that I would recommend for a second source of information – a book about moving to live in Italy. I’m sure he has produced such like and will look to provide you with a link if he does not in the meantime reply. A simple and small cost item that you can carry around and read, in the scheme of things a very cheap item when you consider other costs involved. We had “Buying a Home in Italy” by David Hampshire which I can’t say provided us with masses of information if I remember correctly, but I do know it pointed us in the right direction for items to research – kind of check list maker. I’m sure the thing Modi produced was more of an electronic format and therefore easier to update and you gained access to the updates. Once you have gained all this information you should then try to get the official view of the information you think is relevant to your situation e.g. I’ve just looked at our book and it seems to indicate as an non-eu citizen you would be allowed 90 days here in Italy. Something that important you need to confirm officially. Best of luck with your wonderful venture!
A lot of Italian healthcare isI believe resident based, but the application of the rules seems to vary from comune to comune. Hopefully you don't need it too much!
I'm surprised at the "water bill" bit, but I assume Modicasa that where you are they are responsible? Ours is/was a private company so we had to go off to their offices to register.
Although I quite agree with you to a large extent Smeralda, sorry to say that here in Italy it is your responsibility to calculate and pay council tax (TASI/IMU). Failure to pay on time incurs an ongoing increasing fine. Fortunately for us our comune calculated our house tax (ICI at the time I think) in the first few years and even give us details of the exact calculation. The last 2-3 years we have used the online calculator to get the amount and pay it on the F24 you can print from it. The TARI (rubbish) you should have had a bill for, well at least in recent years.
Think you will find it is a lot more than a year since they had PM facilities here.. I've also seen posts saying "PM me", but I suspect those people were being optimistic thinking such must exist...
I'm not certain, but I do believe it is only recently that they have had to send you a bill for rubbish tax (currently called TARI). It may in fact been when TARI came in (Dec 2013 I think) as the new name. I'm sure ours was called TARSU before that. I mention all this as you may want to make sure you have not paid already as I'm sure I've read before that the very same comune has tried to get people to pay again.... Since buying in Italy in 2011 we have always had a bill for rubbish tax, first from a third party collection company and then from the comune (when we were told they had issue bills). Good luck!
Comments posted
Jeanne that is a lot to do in a very short time! So to get the most out of it you may want to try again to get some information/answers before you arrive. This is the Comune (Town Hall) website for BuonAlbergo and in the blue box at the top of the page they have this email address; info@comune.buonalbergo.bn.it . It might be worth getting in touch, use Google translate if you can't find anyone to translate for you. You could also use Google Chrome as a browser as it has a reasonable "translate" page option for Italian sites.
Not too sure why after a year a reply is made and this post re-opened, but hiltopierobon makes a great comment a year ago "how incredibley naive and ingenuous I was". I think this applies to a very large percentage of people that do eventually move to Italy (and likely elsewhere). The understanding and answers to resolve this before you arrive lie in many posts on this and other forums, read as many as you can and it may save you any hassle if you do move. Thankfully what we found was little to detract from a brilliant experience, but then again we do not have to work here.
If I've found the right site here , then they are quoting this "Per migliorare la qualità del servizio offerto, i nostri servizi online sono in corso di aggiornamento." at login, so obviously have problems. Not the same people we have, but I suspect the same rubbish IT! I would suggest you wait and see what "fixes" they are making this weekend, but don't hold your breath. I've said it before and will say it again, it's little wonder this country is in such a mess with such poor systems. I do however believe they are trying to improve and have, albeit by only a miniscule amount - good luck!
There is a previous post here looking for an ENEL email address. Best of luck finding one as I think they are oblivious of any such concept of using email. I had a good look last time it was posted and found nothing. I’ve answered in detail on a previous post regards difficulty getting access to their on-line site and linking your “Numero cliente” (9 digit with no spaces…. ). Have a look at it and come back with details of what page you are on and what error you are getting.
Good luck with your major adventure! Obviously you are starting in the right places and getting some very important background information. I would suggest a couple of small things which cost little. Firstly check out “residency Australian in Italy” as a search both on the web and all the forums you can find. Think you will find many forums from a web search and from those posts you will discover many more major issue that crop up time and time again. So note these down and work through each as further research to see how they fit with your own personal situation. I’m sure others here will give you very good specific information about an Australian looking to move to Italy. However you need to be sure yourself that this information is correct based on you own knowledge of your circumstances. Modicasa here has provided so much information that we found invaluable in the past for us and others that I would recommend for a second source of information – a book about moving to live in Italy. I’m sure he has produced such like and will look to provide you with a link if he does not in the meantime reply. A simple and small cost item that you can carry around and read, in the scheme of things a very cheap item when you consider other costs involved. We had “Buying a Home in Italy” by David Hampshire which I can’t say provided us with masses of information if I remember correctly, but I do know it pointed us in the right direction for items to research – kind of check list maker. I’m sure the thing Modi produced was more of an electronic format and therefore easier to update and you gained access to the updates. Once you have gained all this information you should then try to get the official view of the information you think is relevant to your situation e.g. I’ve just looked at our book and it seems to indicate as an non-eu citizen you would be allowed 90 days here in Italy. Something that important you need to confirm officially. Best of luck with your wonderful venture!
A lot of Italian healthcare isI believe resident based, but the application of the rules seems to vary from comune to comune. Hopefully you don't need it too much!
I'm surprised at the "water bill" bit, but I assume Modicasa that where you are they are responsible? Ours is/was a private company so we had to go off to their offices to register.
Although I quite agree with you to a large extent Smeralda, sorry to say that here in Italy it is your responsibility to calculate and pay council tax (TASI/IMU). Failure to pay on time incurs an ongoing increasing fine. Fortunately for us our comune calculated our house tax (ICI at the time I think) in the first few years and even give us details of the exact calculation. The last 2-3 years we have used the online calculator to get the amount and pay it on the F24 you can print from it. The TARI (rubbish) you should have had a bill for, well at least in recent years.
Think you will find it is a lot more than a year since they had PM facilities here.. I've also seen posts saying "PM me", but I suspect those people were being optimistic thinking such must exist...
I'm not certain, but I do believe it is only recently that they have had to send you a bill for rubbish tax (currently called TARI). It may in fact been when TARI came in (Dec 2013 I think) as the new name. I'm sure ours was called TARSU before that. I mention all this as you may want to make sure you have not paid already as I'm sure I've read before that the very same comune has tried to get people to pay again.... Since buying in Italy in 2011 we have always had a bill for rubbish tax, first from a third party collection company and then from the comune (when we were told they had issue bills). Good luck!